Frequently Asked Questions

How long does it take for my order to arrive?

The usual delivery time is 5-10 business days. Once your order has been shipped, you will receive an email with the tracking number.

How can I track my order?

When your order is shipped, you will receive an email with the tracking link. You can also contact us at soporte@selectoshop.com with your order number.

Can I return a product?

Yes, you have 30 days from receipt to return any product in its original condition. See our Return Policy for more details.

What payment methods do you accept?

We accept credit and debit cards (Visa, Mastercard), PayPal, Shop Pay, and other secure online payment methods.

Is shipping free?

Yes, shipping is free on orders over €30. For orders under this amount, the shipping cost starts from €2.99.

My product arrived defective, what should I do?

Contact us at soporte@selectoshop.com within 48 hours of receipt with photos of the product. We will send you a replacement or issue a full refund at no additional cost.